Discover and Book Mentors for Life events

Community Guidelines

Sagejoy’s mission is to connect people with life event experience with those who need guidance, in order to reduce loneliness & stress during a challenging time. Sagejoy is building a community that is intergenerational, empowering both mentors and mentees. We are also changing the way venting occurs by connecting people with individuals who actually went through a similar life event. These are members of society who truly understand and can provide invaluable advice. Mentors on Sagejoy are financially rewarded for their mentorship time because they incur an opportunity cost, they deserve to be rewarded, and finally to attract quality mentors and mentees that will take the mentorship seriously and with purpose. Mentors may be retired seniors, homemakers, parents, newlyweds, entrepreneurs, grad students, existing professionals, or the self-employed.

 

Sagejoy welcomes all races, genders, identities and incomes here at Sagejoy. We are committed to keeping this community safe. Our Community Guidelines reflect our values and define a common code of conduct on our platform. 

The following are general Community Guidelines for Sagejoy members using any part of the Site including the Forum. This Community Guideline may be updated at any time and does not replace the Terms of Use. Please take a look at the FAQ as well. Please adhere to common sense and respect at all times. A community of trust is built upon adherence to the Community Guidelines. If you do not agree, please do not use Sagejoy to find a mentor or mentee. Remember, Sagejoy is only for those who are 18+ in age. Sagejoy mentors do not provide medical treatment or psychotherapy since a license is required to do so. If you find that an individual is not following the Community Guidelines, please report them to us under ‘Contact Us’.

Mentors

 

  • Be genuinely passionate in helping others. You are here because you have a lot of life event experience or career advice that you would like to share with others and, most importantly, you want to help people. Only be a mentor if you have good intentions. Remember, it is a privilege to help someone through a life event.

  • Be on time to a confirmed appointment. If you are unable to make the appointment, please let the mentee know as soon as possible to reschedule. Excessive missed appointments will result in removal from Sagejoy.

  • Be respectful of a mentee and listen patiently. The mentee has paid for your time and experience. This time, it really is all about the other person you’re helping and they deserve your full attention. Let the mentee speak his/her mind, and interrupt only when necessary.

  • Be compassionate and kind. Understand that your mentee may not have told anyone else of their life event issues out of privacy concerns. Or maybe they have tried, but no one understood them or had the ability or time to help. Do not trivialize their issues or make them feel embarrassed. Believe in their ability to make him/herself better. Take them for their word, give them the benefit of the doubt, and show them that it is entirely possible for someone to believe in them. Do not shame your mentee into improving, but show them how a change in thinking or a new perspective could improve their situation.

  • Be honest with your advice. Trust your gut feelings and intuitiveness. Let your mentee know your honest thoughts since they want an experienced person’s perspective. If you feel that your thoughts or advice may not be easily received, let the mentee know – ‘I am about to tell you my honest thoughts, and you may not like what you hear. But this is what I honestly think.’ If the mentee does not like the advice, they will not be refunded for the session since they still benefited from venting and the time has already passed. If you need more meetings before you feel comfortable to give advice, please let your mentee know that is in their best interest in order to receive the best possible advice from you. 

  • Be confidential and keep the meeting conversations private. Do not repeat what was discussed with your mentee to others or publicly post their issue on social media. Do not video or audio record discussions with your mentee in any shape or form, including no saved recordings through Zoom. Do not take screenshots or recordings of content, messages or discussions on Sagejoy and post online. That is disrespectful. Exception to confidentiality: If the mentee is causing self-harm or is a danger to him/herself or others, please report the matter to the relevant authorities. Reminder: there is a confidentiality clause in the Terms of Use which you agreed to upon signup, you must keep the conversations confidential in order to remain a mentor of Sagejoy.

  • Be intuitive. If you feel that the mentee would be better suited for therapy instead, please gently let your mentee know to find a therapist on Sagejoy or elsewhere if not on Sagejoy. An example, but not limited to, would be if a mentee is very emotional and crying uncontrollably, then that is no longer mentorship but therapy that they need. Uncontrollable anger or substance abuse are also other indicators (if you would like a full list, please research online, but in general, use your intuition and common sense). In those cases, remind your mentee that you are not a licensed professional therapist nor can you provide psychotherapy. You are their mentor, like a wise friend. A shoulder to lean on to see the forest for the trees.

  • Be aware. Sagejoy may not be used to solicit, offer or provide advice, counseling or therapy related in whole or in part to: (a) sexual abuse, incest or rape, (b) suicide, (c) domestic abuse, including child abuse, or domestic violence, (d) legal advice, (e) drugs, (f) illegal activities,  (g) violent extremists, (h) hate groups, or (i) fraud/cybercrime

  • Be polite and do not use hate speech, excessive profanities, cyberbullying or discuss politics. Spam, duplicate or repetitive posts and irrelevant links aren't allowed. Posting publicly what your mentee discussed with you as a form of cyber bullying/public shaming is not allowed.

  • Be smart. Sharing phone numbers or contact info prior to a paid confirmed booking is prohibited. Off-platform transactions are not allowed and will not be under the Sagejoy Terms of Use or the cancellation and refund policy. If your mentee would like to talk with you, ask them to book you on Sagejoy so that you can be rewarded for your time. By booking through Sagejoy, you will have a safer experience regarding fraud. Mentors have an incentive to book through Sagejoy due to the cancellation policy which protects mentors for their time and is not available for off-platform transactions. If an appointment is missed by your mentee, you will still be paid for the first hour. Please review the full cancellation & refund policy in the the FAQ or Terms of Use.

    • Furthermore, by listing through Sagejoy the risk of fraud and other security issues is greatly reduced as money is only released through Stripe after the appointment time. Listing through Sagejoy will also allow users to review each other and thus build a track record to gain more credibility and future bookings. We are working towards building a community of trust and a safe environment for all, please respect that.

Mentees or Users

  • Be on time to a confirmed appointment. If you are unable to make the appointment, please let your mentor know as soon as possible to reschedule. If you want to completely cancel the confirmed appointment with your mentor, you will need to follow the steps covered under the Terms of Use and in the FAQ

    • A cancellation is allowed any time up to 24 hours before a Confirmed Appointment, without penalty, less fees. Please make sure you click the ‘Dispute’ button (which also acts as the Cancellation button) to start the refund process. 

    • If you cancel less than 24 hours before a Confirmed Appointment or you completely fully miss an appointment, the first hour is non-refundable. You will be refunded the remainder of the appointment time if more than 1 hour was booked (less Sagejoy Fees and Stripe processing fees). 

  • Be thankful. Appreciate your time with your mentor during your session. Your mentor may have a strong career background in addition to life event experience. Do not use Sagejoy to simply get a job referral, expect a letter of recommendation, or any other favor. There are no promises for favors here, but simply a mentor or wise friend to help brainstorm with you on your life event and/or helping choosing a career.

    • If a mentor generously does provide a referral, recommendation, shares connections with you, say thank you. It is ultimately up to you to take the steps and the initiative and decide whether or not to take action. Your mentor can’t be with you every single moment of your life or control your life situation, but has tried their best to help you with good intentions. If things don't work out, don't hold your mentor to it.

  • Be respectful of your mentor and listen to what he/she tells you. Remember, it is up to you to decide whether or not to take the advice and you are responsible for your actions. Don't hold your mentor to it if you take the advice and it doesn't pan out the way you hoped. You may feel that the advice doesn’t align with what you want to ultimately do, and that is completely fine to not use your mentor’s suggestion. A new perspective is still refreshing and venting away helps relieve a burden from your chest. Unfortunately, there are no refunds if you do not like, agree with or are not satisfied with the advice your mentor has given. The time a mentor spent with you has passed and payment is owed for your mentor’s time. If your mentor recommends more meetings before they feel comfortable to give you complete advice, please recognize that this may be in your interest in order to receive the best possible advice. You are always free, of course, to book an appointment with another mentor going forward if you are not satisfied.

  • Be polite and do not use hate speech, excessive profanities, cyberbullying or discuss politics. Spam, duplicate or repetitive posts and irrelevant links aren't allowed. Posting publicly what your mentor discussed with you as a form of cyber bullying/public shaming is not allowed. Do not take screenshots of content or conversations on Sagejoy and post online. Sharing phone numbers or contact info prior to a paid confirmed booking is prohibited. Off-platform transactions are not allowed and will no longer be covered under the Sagejoy Terms of Use or the cancellation and refund policy. If you need to talk to your mentor, book them on Sagejoy so that they can be rewarded for their time. 

    • Furthermore, by booking through Sagejoy the risk of fraud and other security issues is greatly reduced as money is only released through Stripe after the appointment time. Booking through Sagejoy will also allow users to review each other and thus build a track record to gain more credibility and future bookings. We are working towards building a community of trust and a safe environment for all, please respect that.

  • Be honest with yourself. If you feel that you need a therapist instead of a mentor, please see a therapist. You are still welcome to book a mentor for mentorship only & brainstorming solutions, but do not ask or expect your mentor to replace a therapist or take on the role of a therapist. Mentors are not licensed professionals in therapy nor can they provide psychotherapy. Mentors reserve the right to decline a booking request. If your mentor feels that therapy is better suited for you, they may gently tell you. 

  • Be aware. Sagejoy may not be used to solicit, offer or provide advice, counseling or therapy related in whole or in part to: (a) sexual abuse, incest or rape, (b) suicide, (c) domestic abuse, including child abuse, or domestic violence, (d) legal advice, (e) drugs, (f) illegal activities,  (g) violent extremists, (h) hate groups, or (i) fraud/cybercrime.

  • Be happy! We hope that mentors you find through Sagejoy help you navigate your life event challenges. Remember, you are not alone and others have been in your shoes.